Oscillator for UK (replacement part for Carepod One MS031S2)

Very responsive and sent the replacement.

Amazing customer service and amazing products!

Great customer service

Efficient product, functional and really good customer service

Love my carepod and their customer service is top notch!

Customer service is outstanding and very helpful.

Solved the problem

The wand was a perfect replacement and now my humidifier works again!

Thank you

It worked great!

Love this product! Easy to clean! Love the stainless steel bowl!

Everything from product design to customer service is superb!

Excellent service replacing broken part easily and quickly! Loved it!

I spent a substantial amount on 2 of these units at the end of 2025. I've been through 3 wands. These are extremely poorly made.

Amazing Customer service !

The customer service at Carepod was excellent, and the replacement part works well. I couldn't be more satisfied. This company clearly cares about its customers.

This part lasted only a month before going out. THis is our second replacement wand since the original in 2024. The first replacement wand lasted only a year.

We are huge fans of the carepod cube! We have had the carepod one in our bedroom for years, but decided to get the carepod cube for our children because you can do warm or cool mist which is perfect for all the seasons. I have worked with customer service a couple of times and have been very impressed with their prompt response and willingness to assist. The best part is how easy these are to clean!

The new oscillator is working splendidly- thanks!

The problem was the arm and when that was replaced the unit worked beautifully.

The new oscillator is working beautifully. I now have a nice strong mist stream coming out of the Carepod One. Thanks for quickly replacing my old one under warranty as it was no longer producing a mist.

This worked great for about 3 days until this black epoxy stuff started leaking and now the unit quit working completely. Complete garbage product.

The support team was great and quick to resolve our issues. Highly recommend this company and their humidifiers.

Carepod has great products and amazing customer service!

Great customer service - good company.

solved the problem

The Carepod is easy to clean, quiet, and does a great job keeping the air comfortable. The stainless steel design is a huge plus, and it feels very well made. Highly recommend!

Replaced the oscillator and my CarePod is working perfectly again. It's performing like new. Thanks for the help diagnosing the problem!

Carepod sent this replacement part in a timely manner and my carepod went back to working properly.

quick and easy warranty/replacement process. Seamless and quick delivery too

Excellent customer service. You shipped out this piece instantly with no issue. It arrived and works great. I’ll work to ensure I keep the unit cleaned more regularly. Thanks again!

The broken part was the problem and the replacement has fixed the issue. The humidifier is terrific!

Quick and fast delivery!! Amazing help provided when I needed it the most!

I had one of my care pods stop working. The team was great, super responsive, and got out a replacement part quickly

Excellent. Thank you

Replacement was shipped fast and got everything working again!

Failed after 1st day. Even using distilled water. This is the 3rd time ordering this wand. Waste of $$. Going to ask for a refund for the whole unit.

Wonderful experience with the support I received from the customer service. Love this product

This did not fix the issue. We’re still getting a red light error. Unable to run after install of new wand.

Super easy to claim warranty and part arrived faster then expected!

Much better customer experience than my initial purchase experience. Thank you

Great care team - thank you

Terrible product terrible customer service absolute fortune for a box that doesn’t work Have to jump through multiple hoops to get a hold of Customer service Send videos that have to be a certain size I cannot warn you enough about avoiding this company

The right part for the right price. It was an exact replacement! Thank you!

The replacement oscillator fixed the humidifier

Great!

easy and effective

This company is supportive and stands by their products

My CarePod was under warrantee when the oscillator got damaged through what seemed like regular use. The support was fast, educational, and effective. I received the replacement part at no cost within a week and it works great. Importantly I now have some ideas for how to prevent a similar problem in the future.

Great customer service and product!

good

Warranty process was fast and easy.

The best humidifier I’ve used!!

Thanks for the replacement!

Excellent customer support!!

Fantastic product and service. Highly recommend.

This is effectively a 10 cent part. I can accept that it should need to be replaced OCCASIONALLY, but our unit has required 2 of these to be replaced within 6 months. Given the exorbitant replacement cost, I am sincerely doubting my overall (significant) Carepod purchase decision. Edit: the replacement wand has failed within 3 months.

The replacement functions just fine.

I’ll have to let you know more once I have more time with the replacement arm. Reviews say the replacement arms aren’t very good and break quickly- I hope not!

I am happy with this excellent product. :)

Excellent customer support. Excellent product. I have it on every night and cast sleep without it.

The replacement worked! Thank you so much! The question is. Should I have had to purchase the replacement in the first place? Would like to hear back from you!

Easy to clean and works great for the entire family!

Replacement oscillator works perfectly. It responds to the base unit and operates as intended across its 3 levels. Thanks to the Carepod team for the excellent service and quick delivery.

Great humidifier. Easy to clean, quiet.

I appreciate the quick response and professionalism

Best humidifier ever: very effective, reliable and durable, a cinch to clean, and mildew and mold resistant.

Quick response I wish all parts available.

Perfect for my machine! Minerals built up on my last one.

So I gave you top ratings based on the superb customer service however I haven’t tried out the new oscillator bc our weather has changed and it’s not as dry as before so I haven’t used it yet. Can you let me know how long it under warrantee for? Thank you!

This unit works very well service was great . Still have to push rubber plate holder up tight every once in awaile and feel this problem has to be addressed my own fix to problem at least stops it from falling down but not the cure. When you fix this problem let me know and will buy a table unit for bedroom and save me from moving it every morning and night..

Easy swap, polite & quick service

I’m beyond disappointed. I bought this humidifier on January 2025, and it worked beautifully at first—but then it broke. I did all the troubleshooting I could find online and contacted customer support. They sent me a replacement oscillator, but it didn’t work at all. Now, I’m out of warranty, and they won’t offer any solution. I feel like I wasted my money on a product I really loved—until it failed. I’m so sad and let down by this whole experience.

Replacement works perfectly

Carepod has an amazing customer service. I just received an replacement for my oscillator, that was not functional due to salt build up.

Easy to replace!

Thank you for the hassle free fix

Effective and easy to use and clean %

The oscillator fixed the problem. Customer service was very helpful. Thanks!

Replacement part working well. Thank you again for the awesome customer service.

This is the BEST Humidifier. Have has ours for over two years. It is easy to keep clean and works beautifully. Living in the VERY dry State of Colorado the Carepod has improved our indoor air considerably. Now if we could just get some moisture outside that would be perfect. ;-)

This is the replacement part that we needed to get the humidifier working again!

Great customer service. Oscar was helpful and got us fixed up in a timely manner. Thanks

Service was great. My product arrived quickly.

Great customer service. prompt support. well run company

Great. Working again.

The humidifier works wonderfully and is easy to maintain. I had an issue with the wand and their customer service was so prompt with a replacement! Would buy from them again.

Excellent

Works like new!

Got my unit functioning as if I had just opened the box.

The warranty replacement process was easy and the replacement oscillator works great! Thanks Carepod...

Thank you for helping me. Now my machine works again! Awesome

I was in need of a replacement wand after the original one failed. The warranty claim was simple to execute and the response from the company was quick and informative. Now the Cube up and operating like it was intended. Win!

It works great, but our favorite thing is how easy it is to clean!

Sensor broke and had to get a new one

Good

Great customer service! Our new CarePod One stopped working after 2 months. They sent us a new Oscillator and the CarePod is now working again. It really helps with the dryness in our home and it’s easy to clean!

Humidifier wasn’t working and this replacement oscillator did the trick!

Love it. Was very disappointed when it broke but customer service figured out the issue and sent a replacement part that worked! Yeah! My only criticism is that shipping of the replacement part took waaayyyy longer than it should have.

Super easy replacement process!