Shipping
We provide free shipping to the US, Canada, Australia, and the United Kingdom. Orders are typically processed and dispatched within 1–3 business days after your order is received. Once dispatched, delivery is expected within 5–7 business days, depending on your location and shipping conditions.
You will receive an official shipping confirmation email once your order is on its way. You can also check your order status at any time.
Please note: When you check your order status, tracking updates may sometimes appear delayed or unchanged due to carrier processing times. Don’t worry—we’re monitoring shipments closely and working with our partners to move everything along as safely and quickly as possible.
Returns
We want you to be happy with your Carepod products. If you’re not completely satisfied with your purchase, please contact us at support@hellocarepod.com, and we’ll do everything we can to make it right. You can review our full refund policy here.