Oscillator for Carepod Mini MS021P manufactured in 2023. Please make sure that pin at the top of oscillator matches “V” shape to ensure compatibility with your Carepod Mini model.
• For Carepod Mini MS021P, manufactured in 2023. • Pin shape must be "V" shape • SKU: Carepod OSC021PV
For a quick and easy clean, wash only the bottom half of the white wand using mild dish soap and a soft sponge. Do not wash the top half, where the wand plugs into the inner lid of your Carepod. Fully dry it before putting it back or storing it when not in use.
Shipping
We provide free shipping to the US, Canada, Australia, and the United Kingdom. Orders are typically processed and dispatched within 1–3 business days after they are received. Once dispatched, delivery is expected within 5–7 business days, depending on your location and shipping conditions.
You will receive a shipping confirmation email once your order is on its way. You can also check your order status at any time.
Please note: Tracking updates may occasionally appear delayed or unchanged due to carrier processing times. Don’t worry—we’re monitoring shipments closely and working with our partners to move everything along as safely and quickly as possible.
Returns
We want you to be happy with your Carepod products. If you’re not completely satisfied with your purchase, please contact us at support@hellocarepod.com, and we’ll do everything we can to make it right. You can review our full refund policy here.
Our Carepod mini had an error (power button blinking red) and Carepod sent us a new oscillator free-of-charge! Love when a company stands behind their product.
One of my care pods wasn’t working correctly so I contacted Carpod and they sent me new piece to fix the issue. Very responsive and quick. I love all 4 of my care pods and I am happy to say customer service is great too
It’s significantly stronger even just on the first setting! We love it and my kids’ cough is so much more manageable when she’s sick. Thank you so much!!
Went to the website to find out how to order a replacement part for our dehumidifier. It wasn't completely clear how to do this, so I sent an email to Support.
Much to my pleasant surprise, I received a reply almost immediately, complete with instruction and the correct link!
Within minutes, I had a new part ordered. And within a few days, we had our dehumidifier working again!
Very impressed with Carepod's service and aupport!
I've used a lot of humidifiers so far, but this product is the best. The best part is that the design is simple and easy to clean. Recently, the mist part broke down, so I contacted the customer service, and they sent me the new part with a 2-year warranty. The customer service was excellent, and I highly recommend you try the CAREPOD!
Our piece was not working correctly, the customer service was awesome and they were able to replace the faulty part and stayed in touch through the entire process even when there was a shipping delay.
Getting the replacement wand fixed all the issues I was having. I’m also following the advice as to how to better care for the machine. After each night I remove the wand and dry it off. This should greatly extend the life of it. Thanks for being so helpful and making this process so easy. 6 out of 5 stars!
The carepod that I purchase several years ago stopped working and was out of warranty range. I did all the things that they recommended and even bought a new oscillator. Nothing helped. Then they sent me a new motor piece for the price of shipping and refunded the oscillator and that worked. It took several months to get to this point but overall the service was helpful and it beats spending another $150 on a new machine. The machine works well and is easy to clean.
I bought the Carepod Mini back around the holidays. I love it - works better than any other humidifier I have purchased. I did go to clean it for the first time and the wand stopped working. I contacted Customer Service and tried to get some answers. I was missing using it so much in dry Texas, I had to purchase another wand to see if that was the issue. Be very communicative to customers how to properly clean the device. Wasn't expecting to have to buy a new wand so early but glad it's back in business.
“I was struck by how sleek it looks for a humidifier of its size — less like a medical device and more like something you’d find in a tastefully appointed home, with a streamlined and minimal design.”
Ease of use and peace of mind. Other humidifiers use filters that, in addition to costing time and money to replace, get downright nasty. Our stainless steel, filter-free design makes for extremely simple cleaning- which means no unseen mildew or dangerous mold. So you can trust the air that you breathe.
For a quick and easy clean, simply disassemble the three detachable components and wash them by hand with soap and water. For full sterilization, boil them in water.
We proudly offer a full One Year Manufacturer’s Warranty. This means that if anything goes wrong with your Carepod under normal use during this period, we will replace the parts or the unit for free.
We’re certain that everyone will love the benefits of clean, hydrated air in their home. But if for whatever reason you are unsatisfied with your Carepod, send it back within 30 days and we will give you your money back.
We provide free shipping to the US, Canada, Australia, and the United Kingdom. Orders are typically processed and dispatched within 1–3 business days after your order is received. Once dispatched, delivery is expected within 5–7 business days, depending on your location and shipping conditions.
You will receive an official shipping confirmation email once your order is on its way. You can also check your order status at any time.
Please note: When you check your order status, tracking updates may sometimes appear delayed or unchanged due to carrier processing times. Don't worry, we’re monitoring shipments closely and working with our partners to move everything along as safely and quickly as possible.
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Balanced air shouldn't be complicated. Carepod makes it simple.